Typical Tasks
Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities.
Examine and observe animals to detect signs of illness, disease, or injury.
Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens and stables, and equipment, such as saddles and bridles.
Feed and water animals according to schedules and feeding instructions.
Provide treatment to sick or injured animals, or contact veterinarians to secure treatment.
A day in the life
What kind of work is this?
Realistic
Practical, Physical Work
Social
Working with people
Conventional
Organized, Procedural Work
What personality traits do you need to succeed?
Integrity
Dependability
Self-Control
Attention to Detail
Cooperation
Stress Tolerance
What key skills are needed for this job?
Monitoring
Coordination
Service Orientation
Reading Comprehension
Active Listening
Judgment and Decision Making
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Administrative
Knowledge of administrative and office procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and workplace terminology.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Common Activities
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Supervisors, Peers, or Subordinates
Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.