Gambling Surveillance Officers and Gambling Investigator

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  Career Profile

Gambling Surveillance Officers and Gambling Investigator

What they do

Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.

Also Called: Casino Enforcement Agent, Gaming Investigator, Security Officer, Surveillance Agent, Surveillance Investigator, Surveillance Monitor, Surveillance Observer, Surveillance Officer, Surveillance Operator, Surveillance Technician, Casino Enforcement Agent, Gaming Investigator, Security Officer, Surveillance Agent, Surveillance Investigator, Surveillance Monitor, Surveillance Observer, Surveillance Officer, Surveillance Operator, Surveillance Technician

$29,790
Starting Salary (2023)
$39,210
Median Salary (2023)
0.6%
Projected Job Growth
10,660
Employment (2022)

Typical Tasks

Report all violations and suspicious behaviors to supervisors, verbally or in writing.
Develop and maintain log of surveillance observations.
Monitor establishment activities to ensure adherence to all state gaming regulations and company policies and procedures.
Review video surveillance footage.
Observe casino or casino hotel operations for irregular activities, such as cheating or theft by employees or patrons, using audio and video equipment and one-way mirrors.

A day in the life

What kind of work is this?

Conventional
Organized, Procedural Work
Enterprising
Business based Work
Realistic
Practical, Physical Work

What personality traits do you need to succeed?

Integrity
Cooperation
Attention to Detail
Stress Tolerance
Dependability
Self-Control

What key skills are needed for this job?

Monitoring
Critical Thinking
Speaking
Judgment and Decision Making
Reading Comprehension
Active Listening

Expected Knowledge

English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Common Activities

Documenting/Recording Information
Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Working with Computers
Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Getting Information
Observing, receiving, and otherwise obtaining information from all relevant sources.

More Info

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