Typical Tasks
Hold mail for customers who are away from delivery locations.
Leave notices telling patrons where to collect mail that could not be delivered.
Report any unusual circumstances concerning mail delivery, including the condition of street letter boxes.
Scan labels on letters or parcels to confirm receipt.
Provide customers with change of address cards and other forms.
A day in the life
What kind of work is this?
Conventional
Organized, Procedural Work
Realistic
Practical, Physical Work
Enterprising
Business based Work
What personality traits do you need to succeed?
Dependability
Attention to Detail
Integrity
Independence
Self-Control
Stress Tolerance
What key skills are needed for this job?
Active Listening
Speaking
Critical Thinking
Social Perceptiveness
Time Management
Coordination
Expected Knowledge
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security
Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Common Activities
Operating Vehicles, Mechanized Devices, or Equipment
Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or watercraft.
Performing General Physical Activities
Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
Handling and Moving Objects
Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
